ODA Hotel
Privacy Policy
Last updated: June 2026
At ODA Hotel we value and protect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data, in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and applicable regulations.
Data controller
ODA Hotel ("ODA", "we") is responsible for the processing of your personal data. For any matter related to this policy or to exercise your rights, you can contact us at concierge@odahotel.mx.
Our houses are located in Mérida, Yucatán, Mexico.
Personal data we collect
We may collect the following personal data: full name, email address, phone number, booking details (dates, selected house, number of guests), and any information you provide when contacting us.
When you subscribe to our newsletter, we collect your email address. We do not collect sensitive personal data.
Purposes of processing
We use your personal data to: manage and confirm your bookings; provide concierge service and assistance during your stay; respond to your inquiries; send you information, news, and promotions when you have authorized it; and comply with applicable legal and tax obligations.
Data transfers
To provide our services we may share your data with providers acting on our behalf, such as our booking platform and our email delivery tool (Mailchimp). These providers process your data solely according to our instructions.
We do not sell or trade your personal data with third parties.
Cookies and technologies
Our website may use cookies and similar technologies to improve your browsing experience and analyze site usage. You can configure your browser to reject cookies, though this may affect some site features.
We use the Meta (Facebook) Pixel to measure the effectiveness of our advertising and show relevant ads on Meta platforms. This tool may collect information about your browsing on this site, such as pages visited and clicks on the Book button. You can manage your ad preferences in your Facebook or Instagram account settings.
Your ARCO rights and withdrawal of consent
You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO rights), as well as to withdraw your consent at any time.
To exercise these rights, send your request to concierge@odahotel.mx, indicating your name and the right you wish to exercise. We will respond within the timeframes set by law.
Changes to this Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page, indicating the date of the last update.